Return policy
1. Return Eligibility
You may request a return within 30 days of receiving your order if:
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The product is unused and in original condition
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Packaging, tags, and accessories are intact
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There is a quality issue or incorrect item
2. Non-Returnable Items
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Items worn, used, or damaged by customer
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Final-sale or clearance items
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Items returned without authorization
3. Return Process
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Contact us at support@pilltimenows.com with your order number and reason.
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Our team will review and provide return instructions.
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Ship the item back using the method provided.
Return shipping costs may apply unless the issue is our responsibility.
4. Refunds
Refunds are issued to your original payment method within 5–10 business days after we receive and inspect the returned product.
5. Exchanges
We offer exchanges for size or product issues depending on availability.